Contact
Need help with your purchase, product access, or a support question? Reach out by email.
Email support
For support, product access, billing questions, or general inquiries, contact:
support@firstpaiduser.comBefore contacting support
To help us respond faster, please include relevant information in your email, such as:
- The email address used for purchase.
- Your order ID or receipt if available.
- A clear description of the issue.
- Screenshots if they help explain the problem.
Common support topics
- Product access or download issues.
- Questions about the playbook or source code bundle.
- Billing or receipt questions.
- License and personal-use questions.
- Bug reports related to the included source code.
Response time
We try to respond as soon as reasonably possible, but response times may vary depending on workload, time zone, and the complexity of your request.
Business and legal inquiries
For business, legal, copyright, or licensing questions, contact support@firstpaiduser.com with a clear subject line.